Service concepts
We describe processes, roles and standards for service, bar and reception.
Hospitality and event services in Berlin
Good hosts need good teams and clear processes.
We help restaurants, hotels and event organisers have both.
Where it gets stuck
- An event is missing experienced service staff.
- Service processes are undocumented and depend on individuals.
- New staff are put to work without any induction.
What we take on
Staff for hospitality
Recruitment of service, kitchen and reception staff for your business.
Event organisation
Planning and coordination of the service area at corporate events, by arrangement.
Whether we run an event with our own team as a service or recruit staff for you, we clarify in advance and record in the contract.
Process
Briefing
Occasion, guests, venue, times and requirements.
Concept and quote
Roles, processes and costs in writing.
Delivery
On-site coordination by one responsible person.
Debrief
What went well, and what do we improve next time?
Who it is for
- Hotels and restaurants
- Cafés and chain hospitality
- Event agencies and caterers
- Companies with their own events
How you can measure us
- A written briefing and run sheet.
- One responsible person on site.
- A debrief after every event.
Frequently asked questions
From what size do you take on events?
That depends on the format. Describe the event to us, and we will tell you honestly whether we can deliver it well.
Do you supply agency staff for events?
No, we do not currently offer temporary agency work (Arbeitnehmerüberlassung). We recruit staff for you or take on a clearly defined service.
Discuss your event or business
Tell us briefly what it is about. We will come back with a proposal.